ChangeNOW’s AML/KYC procedure is supported by an automated threat prevention process. If a transaction is marked suspicious by This technique, the exchange is put on hold and The client in issue is then requested to substantiate their identification.
If these actions never help, please Make contact with our assist at: [electronic mail protected] or use this connection. We will get back again for you at the earliest opportunity.
The predicted amount is the speed at this actual second. You will need to know that it takes some time to deliver the deposit and ensure the transaction so, with the marketplace volatility, you may get a little significantly less or a lot more than you considered you should.
Select the currency you want to acquire while in the ‘You obtain’ fall-down listing. In the same menu, you will see the believed sum you are going to receive.
Even so, us finishing up exchanges as a result of 3rd party products and services doesn't imply we forfeit our duty for your exchange. If you run into any concerns through the exchange, just Allow our assistance team know and we'll enable you to out during the shortest time probable.
ChangeNOW works by using an automated possibility management method to examine all transactions. Every circumstance will likely be regarded as individually. As outlined by European AML directives, KYC regulations, and System requirements, we will check with you to deliver a scan within your ID document legitimate as part of your nation, along with some supplemental information on the funds’ origin.
Kindly Change now Be aware that we will be able to return frozen funds only for each ask for of a Law Enforcement Authority. The request must have a transparent intent to return the cash and have the details about the transaction in query.
If these techniques tend not to aid, please Call our guidance at: [e-mail safeguarded] or use this website link. We will get back again to you without delay.
We are going to anticipate your deposit for about 24 hrs When you've got preferred a classic-level exchange, and then our program will not be able to recognize it. If You can not make a deposit within just this period, develop a new exchange.
The common time for exchange is about five minutes. You may keep track of the copyright swap development around the exchange web page.
There's no upper Restrict for copyright exchanges on ChangeNOW. On the other hand, you will find reduced restrictions: They may be diverse for every coin and range between ~$1.
Through the classic price exchange, each transaction may have its personal distinctive exchange charge because of value fluctuations, current market situations, and network charges. The speed could possibly change at any moment; as a result, you might obtain kind of than you thought you'd.
Vital! For some currencies, we use a single deposit deal with for all orders and so require a memo for being specified in your deposit transaction. This memo is displayed proper beneath our deposit deal with.
In case you send out in an asset that is not supported on ChangeNOW (whole list of supported assets is out there listed here), however, we gained’t find a way to ensure a refund. Remember to preserve this in mind to make sure your funds are Risk-free all of the time.